Landing page refresh
A cleaner, sharper page that explains what you do and makes it easier for visitors to enquire.
Websites & AI automation for small businesses
Better websites. Smarter systems. Less admin.
Bourne Automation builds modern websites that help small businesses stand out, alongside practical AI-powered systems that automate repetitive work and keep enquiries moving.
Less chasing
Follow-ups are prompted before leads go quiet.
Better first impression
Your website explains the offer and points people to the next step.
Cleaner tools
Gmail, Calendar, HubSpot and forms work around one process.
The usual problem
Good leads should not depend on memory and inbox luck.
Most small businesses do not need a huge automation project. They need a clearer way to catch enquiries, track the next step and make routine admin easier.
Enquiries sitting in inboxes without a clear next step
Follow-ups being forgotten after a quote or first conversation
Calendars getting messy across jobs, meetings and reminders
No simple CRM process for tracking leads from first enquiry to won work
Too much manual copy/paste admin between tools
The owner still being the person who has to remember everything
What we set up
Practical websites, workflows and follow-up systems.
The goal is not to overcomplicate your business. It is to improve how enquiries are captured, presented, followed up and managed day to day.
Website design and development
Website revamps
Update the structure, copy, design and calls to action when the current site no longer reflects the business.
Mobile-friendly design
Pages built to load quickly, read clearly and work properly on phones, tablets and desktops.
Brand and visual direction
A more polished look and feel for businesses that want a stronger first impression online.
AI workflow and admin systems
Enquiry capture
Turn website, email and referral enquiries into a clear intake process.
Gmail and inbox workflows
Labels, templates, reminders and handoffs that keep the inbox moving.
HubSpot CRM setup
A simple pipeline that matches how your business actually sells.
Google Calendar workflows
Cleaner scheduling, appointment visibility and timely task prompts.
Follow-up reminders
Prompts for calls, emails and quote checks before leads go cold.
AI-assisted draft replies
Draft-only responses for common enquiries, questions and next steps.
Quote chasing
Light-touch follow-up sequences that help you stay on top of open quotes.
Simple reporting dashboards
A practical view of new enquiries, open quotes and follow-up activity.
How it works
A straightforward setup process, built around how you already work.
We start with the way customers find you and the way enquiries are handled, then add the website, structure and AI assistance that make the process clearer.
1
Map your current process
We look at how enquiries arrive, who responds, what gets missed, and which tools already matter.
2
Build the workflow
Bourne Automation sets up the CRM, inbox rules, reminders, calendar links and draft assistance around your real day-to-day work.
3
Train you and your team
You get a walkthrough, simple operating notes and a cleaner way to handle enquiries without overcomplicating it.
4
Improve it over time
Once the system is live, we refine what is useful, remove friction and add small improvements where they pay off.
Packages
Clear starting points for websites, workflows and follow-up.
Prices are starting points or guide ranges. Each project is scoped after a discovery call so it matches the work needed.
Website design and revamps
Website Refresh Landing Page
guide from £500
For businesses that need a cleaner, more professional page without a full rebrand.
- Single landing page refresh
- Clearer copy and calls to action
- Mobile responsive build
Full Website Revamp
typically £1,000-£1,500+
For businesses that want a more complete redesign, stronger positioning or a refreshed brand feel.
- Design and copy direction
- Multi-section or multi-page structure
- SEO and enquiry foundations
Website + Workflow Setup
scoped after call
For teams that want the website, enquiry form, follow-up and CRM process joined up properly.
- Website enquiry flow
- CRM or inbox routing
- Follow-up reminders and reporting
AI workflow and admin setup
Starter AI Admin Setup
from £495
For small teams that need a cleaner inbox, calendar and basic follow-up process.
- Gmail workflow cleanup
- Calendar and reminder setup
- AI-assisted draft templates
Lead Follow-Up System
from £1,500
For businesses that want enquiries captured, tracked and followed up properly.
- HubSpot pipeline setup
- Lead capture and quote stages
- Follow-up reminders and reporting
Ongoing Support
from £195–£295/month
For teams that want help improving the system as the business changes.
- Monthly workflow improvements
- Team support and training
- Light reporting and optimisation
Secure access, clear control, no password sharing.
Workflow setup should make your business calmer, not create new risks. Access is kept practical, limited and transparent.
Passwords are not required for setup.
You stay in control of your accounts.
Access is granted through user permissions or secure integrations.
Customer-facing AI messages can be set to draft-only for approval.
Who this is for
Small businesses that need a better website, cleaner enquiry flow or less repeat admin.
Local service businesses
Trades and landscapers
Estate agents and clinics
Consultants and agencies
Start with a call
Book a free discovery call.
We will look at your current website, where leads arrive, what happens next, and whether a cleaner page, workflow or follow-up system would make the biggest difference.